* Please note that in some cases with large orders, shipping quotes will not generate through our FedEx realtime quote system. If you attempt to make an order, and no shipping quote for FedEx appears, please send us an email at firstname.lastname@example.org so that we can get you the proper shipping amount.
Note: We ask that you place your orders before Sunday at 12pm so that we can pack up your orders and ship them out that Monday. Orders placed after this time might be shipped the same week, as long as we have all the items available in our Ottawa inventory to fulfill the order. Otherwise, shipping will be delayed till the following Monday.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please note that we will only ship items to the billing address. These is a security precaution we undertake to prevent fraudulate purchases. Unforunately our system currently doesn't allow us to stop alternative shipping addresses, so if at any time an alternate address is entered, we will always revert to the billing address.
Orders are packaged up for shipping on the weekends and shipped on Mondays. This for the most part is our winter standard, but we will definitely attempt to ship it sooner. At this time we do this because we work out of town during the winter months each week, and only return on weekends.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.